Inspiring People. Transforming Buildings.

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Federal 8(a) Certified
WOSB Certified

COVID-19 - What are we doing?

At Transcend Maintenance Services, the health and safety of our employees and clients remains our top priority. We have taken steps to coordinate our response to our people, our clients, and our organization.  Amongst the steps we have taken, we have created a 3-step action plan to ensure our clients can open up and operate with confidence that their facilities are sanitized and safe.  The 3-step action plan is as followed:

 

Level 1 – Planning

  • Identify special cleaning services, procedures, and equipment that may need to be added, enhanced or increased.
  • Train staff on Coronavirus:
    • Identify high-touch surfaces
    • Use EPA-approved disinfectants to sanitize high-touch surfaces
    • Wear gloves while cleaning (and facemasks while using sprayers)
  • Learn how to correctly use Disinfectant Sprayer units
  • Leverage an effective cross-functional team communication plan
  • Ensure cleaning practices are executed upon with same-day Supervisor inspections
  • Identify and utilize multiple sources for cleaning supplies, antibacterial and disinfectants, sprayers, etc.
  • Communicate with customers about Coronavirus and measures taken by Transcend Maintenance and recommend services.

Level 2 - Cleaning Revisions

To get the most out of sanitization efforts, Transcend Maintenance recommends that clients temporarily update their cleaning recurrences to a daily schedule.

Beyond the typical cleaning we provide, we will be using Foster 40-80 First DefenseTM Disinfectant to disinfect all high-touch surfaces that are likely to spread disease, at no additional cost. High touch surfaces include:

  • Entryway Doorknobs and Push Plates
  • Light Switches
  • Bathroom Fixtures
  • Handrails
  • Individual Office Surfaces including
    • Elevator buttons, door push plates, kitchen areas, service counter areas,
    • Desks
    • Keyboards
    • Mouse
    • Telephones
  • Elevator Buttons
  • Kitchen areas & Countertop

Level 3 - Additional Services

In addition to the steps taken above, Transcend Maintenance is also offering Disinfecting Spray Services.

Normal disinfectants and disposable wipes do not guarantee against Coronavirus, so Transcend Maintenance has invested in disinfectant applicator tanks that can be sprayed across surfaces to:

  • Reduce cross contamination considerably
  • Cover hidden and shadowed areas effectively, evenly, and with no drip
  • Wrap conductive surfaces with electrostatically charged solutions
  • Remain eco-friendly by spraying up to 65% less chemicals per square foot

Additional Services are listed below:

  • Minuteman Mist-It Powered Misting Disinfectant Sprayer
  • Vapamore MR-1000 Steam Cleaning
  • Cordless Handheld Electrostatic Sprayer

Our Disinfecting Solutions

We want to provide the finest and safe disinfecting solutions and equipment that will save lives and keep your facility germ-free and disinfected.

Foster 40-80 First Defense:  This Disinfectant has demonstrated effectiveness against viruses similar to coronavirus disease 2019, COVID-19 (SARS-CoV-2) on hard, non-porous surfaces. Therefore, Foster 40-80 First DefenseTM Disinfectant can be used against coronavirus disease 2019, COVID-19 when used in accordance with the directions for use against Norovirus on hard, non-porous surfaces.

Refer to the CDC website https://www.cdc.gov/coronavirus/2019-ncov/index.html for additional information

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What Our Clients are Saying

Hi Diana,
I just wanted to let you know that we have a card key for you at our front desk. Either when we met or after you or Judy had asked for one. It is at our front desk awaiting pickup. If you no longer think you need it just let me know.

Also you should know that your team is doing a fantastic job! Yesterday as I was leaving one of your crew had arrived and was getting set up. She had the cart out and as she walked down the hall, rubbed her finger across the top of the box that holds the fire extinguisher and checked it for dust! I was so impressed with that little bit of diligence that I thought you should know.

All too often we complain or always hear from people when things are wrong but almost never when they are well. I like to make a point to let you know your crew is doing a great job and we are pleased and have seen a noticeable improvement in the cleanliness of our office.

Thank you.

Good afternoon Diana,

Also I just want to let you know your crew is doing a great job.
They have passed a couple little “tests”, where I see something during the day, note it and check it the next day…they always get it.

Also my office is normally locked, last night I left it open with a note to please vacuum then lock up and they did, and my office looks great! Keep up the good work much appreciated.

Hi Diana!

First, there is a NOTICEABLE difference in our office since your company has taken over, kudos to your crew, we do appreciate the extra effort.

Good Morning Diana,

I just wanted to reiterate how AMAZING Marco is! He is so thorough and pays such attention to detail.

He is so kind and thoughtful too! My white board in my office had a lousy dry eraser and he bought me 2 new dry erasers….. just because! He really goes above an beyond taking care of this office!

I just wanted to say thank you and you have an outstanding employee! I am so happy you hired him!

(Also, every staff person that has had the pleasure to meet him has come to me to say “what a great guy he is”)

Just wanted to share!

Cynthia