Our goal is to provide strategic and implementable solutions to execute the best quality cleaning plan to meet your contract requirements. We achieve this by training and working with our employees to create a clear scope of work, and setting reachable goals.
Transcend Maintenance Services, INC
Our Approach
Hiring Process
Why our recruiting process
is very thorough
At Transcend Maintenance Services, Inc. we are committed to having the right employees, that is why our recruiting process is very thorough. We are a little more intensive than other companies, but there is a reason for it: We want to make sure our employees make the right decisions and have passion, vision, and awareness of what we do for our client. We also ask that potential employees do their due diligence to determine if our values and beliefs aligns with their values and beliefs. We believe that the employment process is a two-way exchange between both the employer and employees to determine if it's a good fit for both parties. Here are the typical steps of our hiring process:
Training
- Compliance Training
- Work Zone Safety
- Slip, Trip, and Falls Hazard Training
- PPE Training
- Hazard Communications
- Labeling Importance
- OSHA Training
- Contingency Plan to address the risk of services disruptions
- Snow Emergency Planning
- COVID-19 Flu/Influenza Emergency Procedures
Quality Control
- Providing timely, relevant, and accurate report on service performance
- Managing the service by seeking continuous improvement
- Monthly QC Report with Graphic charts and Pictures summarized by:
- Special projects completed
- Maintenance Issues found by our Cleaning specialist
- Site visits and inspection completed by our QC Manager
- Safety Training Completed by our Safety Manager
- Maintenance Issues Repaired by our Handyman Specialist
- Managing and working close to our clients to ensure issues are resolved quickly
- Respond to Service requirements with efficiently
- Track changes to the service and the facility that can impact our current or future services
Testimonials
Trusted by people
& companies
“I just wanted to reiterate how AMAZING Marco is! He is so thorough and pays such attention to detail. He is so kind and thoughtful too! My white board in my office had a lousy dry eraser and he bought me 2 new dry erasers….. just because! He really goes above an beyond taking care of this office! I just wanted to say thank you and you have an outstanding employee! I am so happy you hired him! (Also, every staff person that has had the pleasure to meet him has come to me to say “what a great guy he is”) Just wanted to share!”