Transcend Maintenance Services, INC

Our Approach

Our goal is to provide strategic and implementable solutions to execute the best quality cleaning plan to meet your contract requirements. We achieve this by training and working with our employees to create a clear scope of work, and setting reachable goals.

Hiring Process

Why our recruiting process
is very thorough

At Transcend Maintenance Services, Inc. we are committed to having the right employees, that is why our recruiting process is very thorough. We are a little more intensive than other companies, but there is a reason for it: We want to make sure our employees make the right decisions and have passion, vision, and awareness of what we do for our client. We also ask that potential employees do their due diligence to determine of your values and beliefs. We believe that the employment process is a two-way exchange between both the employer and employees to determine if it's a good fit for both parties. Here are the typical steps of our hiring process:

Step 1

Application

Step 2

Preliminary Screen

Step 3

Phone Screening

Step 4

Interviewing Scheduling

Step 5

Interviews

Step 6

Background Checks (Cori, Credit check if required)

Step 7

Job Offer

Step 8

Hiring and Orientation

Step 9

Transcend Maintenance training (Awareness & Inspirational Training)

Step 10

Building/Client Procedures and Protocol Training

Training

  • Compliance Training
  • Work Zone Safety
  • Slip, Trip, and Falls Hazard Training
  • PPE Training
  • Hazard Communications
  • Labeling Importance
  • OSHA Training
  • Contingency Plan to address the risk of services disruptions
  • Snow Emergency Planning
  • COVID-19 Flu/Influenza Emergency Procedures

Quality Control

  • Providing timely, relevant, and accurate report on service performance
  • Managing the service by seeking continuous improvement
  • Monthly QC Report with Graphic charts and Pictures summarized by:
    • Special projects completed
    • Maintenance Issues found by our Cleaning specialist
    • Site visits and inspection completed by our QC Manager
    • Safety Training Completed by our Safety Manager
    • Maintenance Issues Repaired by our Handyman Specialist
  • Managing and working close to our clients to ensure issues are resolved quickly
  • Respond to Service requirements with efficiently
  • Track changes to the service and the facility that can impact our current or future services

Green Cleaning

WE USE ECO-FRIENDLY PRODUCTS

We use only 100% natural and ecologically clean products. Many of us worry that switching to environmentally friendly chemical or non-chemical methods of cleaning will reduce the hygienic quality of your building, but that’s simply not the case.  We can demonstrate that there are simple, inexpensive, and effective materials/procedures to sustain a hygienic and sparkly clean office without cost to the planet.

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