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Hi Diana,
I just wanted to let you know that we have a card key for you at our front desk. Either when we met or after you or Judy had asked for one. It is at our front desk awaiting pickup. If you no longer think you need it just let me know.

Also you should know that your team is doing a fantastic job! Yesterday as I was leaving one of your crew had arrived and was getting set up. She had the cart out and as she walked down the hall, rubbed her finger across the top of the box that holds the fire extinguisher and checked it for dust! I was so impressed with that little bit of diligence that I thought you should know.

All too often we complain or always hear from people when things are wrong but almost never when they are well. I like to make a point to let you know your crew is doing a great job and we are pleased and have seen a noticeable improvement in the cleanliness of our office.

Thank you.

Good afternoon Diana,

Also I just want to let you know your crew is doing a great job.
They have passed a couple little “tests”, where I see something during the day, note it and check it the next day…they always get it.

Also my office is normally locked, last night I left it open with a note to please vacuum then lock up and they did, and my office looks great! Keep up the good work much appreciated.

Hi Diana!

First, there is a NOTICEABLE difference in our office since your company has taken over, kudos to your crew, we do appreciate the extra effort.

Good Morning Diana,

I just wanted to reiterate how AMAZING Marco is! He is so thorough and pays such attention to detail.

He is so kind and thoughtful too! My white board in my office had a lousy dry eraser and he bought me 2 new dry erasers….. just because! He really goes above an beyond taking care of this office!

I just wanted to say thank you and you have an outstanding employee! I am so happy you hired him!

(Also, every staff person that has had the pleasure to meet him has come to me to say “what a great guy he is”)

Just wanted to share!